Repairs, Custom Sizing & Alterations

Repairs

Let’s figure out what happened! Did we forget to set a rivet? Did a stitch break? Mistakes happen no matter how much quality control we do. If it’s our fault, we will pay for shipping back and forth and fix our mistake at no charge.

Have a beloved item we made a long time ago and want it repaired? No problem! We can fix just about anything we make for a small repair fee. Fee depends on item / difficulty / time etc.

Contact us at [email protected].

Alterations and Custom Sizing

One of the best things about being a design house is we can offer alterations & custom sizing. At our physical location, we typically alter on the spot. If it can’t be done on the spot, we will take it to our studio and be in contact with you.

Local Alterations

  • Pay for order up front first
  • In-house designer will take photos / measurements / pin or tack what is deemed necessary for the alteration
  • You will sign a card with your name, address & telephone number that we will keep with the product, and you will take one of our buisness cards for contact.
  • Please be patient. Sometimes an alteration can take up to 2 weeks. Our work is hand done and there may be several pieces ahead of yours. First come, first served always, but we are diligent in trying to make it in less than a week.
  • If you would like to touch base, feel free to send us a message or email.

Out Of Town Alterations

  • Pay for order up front + Shipping
  • Send us your measurements (including height & regular size)
  • Send us photographs of you. (Typically Front, Side, Back)
  • We will work on your item, ship it out, and send tracking!
  • Please be patient. Sometimes an alteration can take up to 2 weeks. Our work is hand done and there may be several pieces ahead of yours. First come, first served always, but we are diligent in trying to make it in less than a week.
  • If you would like to touch base, feel free to send us a message or email.

If an item cannot be resized for you, ask us about making you a custom just for you!

Does your item need a minor alteration? Something easy like hem lines, side seam cinches, waistband cinches, shoulder straps? Then maybe reach out to your local tailor, or friend who sews! We can do it, but if it’ll save you on shipping, maybe its worth going local!

0
    0
    Your Cart
    Your cart is empty